RUVEL CARE
Confidence in
every detail.
Warranty & Support
Care for the products that make your everyday better. Find your order, check eligible products and request support in one place.
5-year warranty on eligible products. Applicable product terms and coverage apply.
5-Year Warranty
Designed for lasting confidence.
Your warranty
See warranty details for eligible products purchased through your RUVEL account.
HERE WHEN YOU NEED US
Your product.
Our care.
Start with your order details to see eligible items and the available claim options for your purchase.
- Your RUVEL order number
- The email used at checkout
- Product details and photos, if requested
Purchased from Amazon or another retailer? Email your invoice and product details to support@ruvel.in for assistance.
File a Claim
Enter your order details below to check warranty eligibility or file a refund/exchange claim.
A SIMPLE SUPPORT JOURNEY
Three steps to get started.
01
Find your purchase
Enter your order number and billing email to see eligible items.
02
Tell us what happened
Choose your item and provide the details requested by the claim form.
03
Follow the updates
Our team reviews your request. View your claim updates from My Account.
BEFORE YOU SUBMIT
Warranty information
Warranty eligibility, duration and covered components depend on the product and the terms supplied with your purchase. Keep your invoice and product details available for review.
Submitting a request does not automatically approve a repair, replacement, return or refund. Our team will review the purchase details and the applicable terms before confirming the next steps.
USEFUL ANSWERS
A little clarity, before you begin.
No. You can use the order lookup form on this page with your RUVEL website order number and billing email. Account holders can also view warranties and claims from My Account.
The order lookup form checks purchases placed on this website. For an Amazon or other retailer purchase, contact support@ruvel.in with your invoice and product details.
Please refer to the warranty terms supplied with your specific product or purchase. Coverage and covered components can vary. Contact support@ruvel.in to confirm the terms for your model.
Check that the order number and billing email match your RUVEL website purchase. Eligibility also depends on order status and the product warranty settings. If you need help, contact support@ruvel.in with your order details.